Club Service Request form

complete the form below

Please read our Service Support Page before completing this form as you may be able to resolve the issue without our engineers visiting and causing any further downtime.

If the customer has had a failed vend and requires a refund please instruct them to visit this page - CUSTOMER REFUND. This form is to report machine failures such as power outages, coin jams etc.

Name

First Name

Last Name

Contact Number

Best contact number for the site.

Site/Club Name & Location

Payment Type

What payment type was used when the fault occurred.

Vending Machine Issue

Refer to the Service Support page.

Service Request

Please provide details of the issue you wish to report. Provide as much detail as possible for our team to correctly manage.